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Support

Need a hand with Stmnt? Most questions are answered below. If you are still stuck, email us and we will get back to you.

Email support

Uploading statements

Open the app, tap to add a PDF, and pick a bank statement from Files or iCloud Drive. Stmnt works with statements from any bank and any country, including scanned and password-protected PDFs. If a scanned statement will not read, make sure the pages are clear and try again; the app falls back to an AI vision mode automatically.

My transactions look wrong

Automated extraction is very good but not perfect. You can edit categories, exclude transactions, and restore them from within the app. Category corrections are remembered for next time. If a whole statement imported incorrectly, delete it by its source file and re-upload.

Restoring a purchase

If you already subscribed to Stmnt Pro, open the paywall and tap "Restore Purchases" to restore it on this device using the same Apple ID. Moving Pro to another device is done with the in-app pairing code under Settings.

Managing or canceling a subscription

Subscriptions renew automatically. To cancel, open your device's Settings, tap your name, then Subscriptions, and choose Stmnt. Canceling stops the next renewal; you keep Pro until the end of the current period.

Privacy and my data

Your analyzed data is stored on your device, and Stmnt requires no account. For the full details, read our Privacy Policy. To delete your data, remove statements in the app or delete the app from your device.

Still need help?

Email contact@7mxd.me with a short description of the problem and your device model and iOS version. Please do not include full account numbers or passwords.